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 Philosophy
Treat all customers, regardless of size, with courtesy, dignity and respect.
Handle every order we receive, regardless of size, with a sense of urgency and importance.
Respond promptly to all quotes, inquires, concerns and questions.
Make our customer's priorities our own.
Solve our customer's problems, meet their deadlines and give them the information they need to make intelligent business and buying decisions.
Be cognizant that, to our customers, there are no unimportant orders or silly questions.
Attempt to help our customers find alternate vendors or other sources when their requirements fall out of our area of expertise.
Operate ethically and responsibly at all times.
Offer solutions, alternatives and options... not just take orders.
Always go beyond what a client would normally expect from an envelope or print vendor.
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